Privacy Policy

www.grootin.in (hereinafter referred to as “We or Us or Our”) recognizes the importance of maintaining our User's (hereinafter referred to as “You / Your”) privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat the personal and non-personal information we collect on www.grootin.inThis Privacy Policy applies to current and former visitors to our website and our other online platform customers. By visiting and/or using our website or clicking on our online platform pages, you agree to this Privacy Policy. www.grootin.in is a property of Grootin Music Entertainment®, an Indian Company registered under the Companies Act, 2013 having its registered office at Draper Startup House, Koramangala, 7th Block, Bangalore.

www.grootin.in collect visitor data and analyze traffic on our site. This information helps us understand customer interests and helps us improve our website. When you visit our site, the pages that you look at, and a short text file called a cookie, are downloaded to your computer. A cookie is used to store small amounts of information. This information is collected for traffic analysis only. The cookie does not contain personal details. Depending on the browser that you use, you can set your preferences to block/ refuse cookies, and/ or notify you before they are placed.

INFORMATION WE COLLECT:

The contact information like your name, email, mobile number, phone number, street, city, state, pin code, country, and IP address; Payment and billing information like name, billing address, and payment method when you buy our products;We NEVER collect your credit card/debit card and/or any card number or credit card / Debit card and/or any card expiry date or other details about your credit card/debit card and/or any other card on our website.

Credit card / Debit card and/or any other card information will be obtained and processed by our online payment partner PayPal and/or Razor Pay;Information you post in a public space on our website www.grootin.in or our pages on social media platforms or when you register on our website or asks us a question through email or phone;Demographics: collecting information about you, our products that you like, our products you intend to buy, products you buy, or any other information provided by you during the use of our website.

We might collect this as a part of a survey also or through the Contact us form;

Other information: your IP address, browser used, source site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us, type of mobile device you are using, and/ or the version of the operating system your computer or device is running;

Passive information: through tracking tools like Google Analytics, Google Webmaster, browser cookies, and web beacons for collecting information about your usage of our website; andFrom third parties: If you use an integrated social media feature on our website.

The third-party social media site will give us certain information about you. This could include your name and email address.WE USE YOUR PERSONAL INFORMATION IN THE

FOLLOWING MANNER:

Contact you regarding confirmation of a purchase on our website or for other promotional purposes;Respond to your requests or questions;Confirm your registration for one of our products or notifications;Improve our products and services and customize your experience with us including the display of content based on your preferences;Look at site trends and customer interests;Combine information we get from you with information about you we get from third parties;Protect our company, our customers, or our websites;For marketing purposes, send you information about special promotions, offers, new features, and/or products. These might be our offers or products, or third-party offers or products we think you might find interesting. For example, if you buy products from us we'll enroll you in our newsletter;Send you transactional communications; andSend you emails or SMS about your account or a product purchase.

PROTECTION OF USER INFORMATION:

We strive to ensure security, integrity, and privacy of your information and to protect your information against any unauthorized or illegal access;We reserve the right to create reviews for security purposes from time to time to ensure verification of your identity and that no breach takes place;We reserve the right to terminate your account at any point of time and we are not liable and cannot be held liable for any breach of security or any action of any third party that receives your information; andFurther, we will never ask you to share your password, credit card, debit card, or online banking details with us and won't be held liable for any loss or damage caused by responding to such requests.

SHARING OF INFORMATION WITH THIRD PARTIES:

Third parties, who perform services on our behalf;Vendors, who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India;Our business partners include a third party who provides or sponsors our products or events about our products, or who operates a venue where we hold such events to promote the n of our products. Our partners use the information we give them as described in their privacy policies;To comply with the law or to protect ourselves, to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests or while investigating potential fraud; andSuccessors, to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.We may share your information for reasons not described in this policy. We will tell you before we do this.

EMAIL OPT-OUT:

You can opt-out of receiving our marketing emails. To stop receiving our promotional emails, please email “igrootin@gmail.com”. It may take about ten days to process your request. Even if you opt-out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your product purchases.

THIRD-PARTY SITES:

If you click on one of the links to third-party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

GRIEVANCE OFFICER:

By Information Technology Act, 2000 and its rules made thereunder, the name and contact details of the Grievance Officer are provided below: Name: Abhiraj Singh Email: igrootin@gmail.com If you have any questions about this Policy or other privacy concerns, you can also email us.

UPDATES TO THIS POLICY:

This Privacy Policy was last updated on 06.07.2021. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

JURISDICTION:
If you choose to visit the website, your visit and any dispute over privacy are subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.